Latest articles
Will You Lose Your Google Reviews When You Rebrand? What Survives a Name Change, a New Domain, and a New Owner
What happens to your Google reviews when you rename the business, launch a new website, move, or sell. A plain scenario table plus what to do in each case.
Do Facebook Reviews Matter in 2026? What AI Assistants Actually Read Before Recommending a Business
Whether Facebook reviews still pull their weight for a local business, and a hedged look at which review sources AI assistants appear to read before naming you.
Google Reviews Disappeared? How to Tell a Bug From a Removal, and How to Get Reviews Back (Updated for 2026)
A calm troubleshooting guide for missing Google reviews, with a bug-versus-removal check, what the July 2026 incidents were, and how to report a wrong removal.
The Best Review Apps for Shopify Stores in 2026
An honest look at Judge.me, Loox, Okendo, Yotpo, and Stamped: what each is known for, rough pricing, and where they stop covering your reputation.
The Best AI Visibility Tools in 2026 (And Which Local Businesses Actually Need One)
A plain comparison of Profound, Peec AI, Otterly, Scrunch, and HubSpot's free grader, plus why most small local businesses can skip a paid tool for now.
How to Get More Google Reviews for Your Local Business
Practical tactics for getting more Google reviews for a local business, from timing the ask to after-job texts and emails that hold up under Google policy.
How to Get Your Business Recommended by ChatGPT in 2026
Hedged steps for showing up when a customer asks ChatGPT to recommend a local business: crawlability, structured data, reviews, and third-party mentions.
How to Respond to Negative Reviews for Your Local Business
A structure for replying to negative reviews, example responses that work and ones that backfire, and when a reply should escalate offline.
Google Seller Ratings Explained: How Online Stores Qualify in 2026
What Google's own documentation says about seller ratings eligibility, where they display, and why the exact review threshold is not a fixed public number.
Google vs Facebook vs Bing Reviews for Local Business
Where each review platform actually surfaces to customers, how the three differ, and which one to prioritize based on your business type.
Are Incentivized Reviews Allowed? Google, Facebook, and Bing Policies in 2026
A direct, sourced answer per platform on paying or incentivizing customers for reviews, what each policy actually bans, and what is allowed instead.
How AI Assistants Choose Which Businesses to Recommend
A look at how tools like ChatGPT, Copilot, and Perplexity appear to weigh reviews, citations, and structured data when naming a business.
What Review Counts Tell Customers About a Local Business
How customers read review count, recency, and rating shape when deciding whether a local business is trustworthy enough to hire.